TY - BOOK AU - Criswell,Patti Kelley TI - A smart girl's guide to knowing what to say: finding the words to fit any situation SN - 9781593697723 (pbk.) AV - BF637.C45 C76 2011 U1 - 153.6083/42 22 PY - 2011/// CY - Middleton, WI PB - American Girl KW - Interpersonal communication KW - Juvenile literature KW - Interpersonal relations KW - Girls KW - Conduct of life N1 - Small talk -- Asking for what you want -- Making it right -- That hurts -- Sad times -- I'm embarrassed! -- Saying the right thing N2 - Offers advice to help girls find the right words when stressed, shy, sad, or facing other awkward moments and shares tools, tips, and techniques to teach them to speak out with confidence and grace ER -